Shipping policy

 

Deliveries will normally be made by either Royal Mail Recorded Delivery (consignments under 1Kg) or DPD couriers. (Subject to geographical location).

All consignments sent using DPD couriers will be sent on a Next Day Service, which normally arrives next business day between 9:00 and 18:00. The delivery will require a signature. Should the delivery fail because a signature could not be obtained, the company (DPD) will usually leave a card requesting alternative delivery time instructions. Items will not normally be left without a signature, or in customer designated places in or around the building. (i.e. In the greenhouse or leave with neighbour if not in).

Deliveries made by Royal Mail Recorded Delivery service will also normally be made the next business day. However, at times of heightened activity (Christmas & Bank Holidays etc.) both DPD and Royal Mail might invariably suffer delays with some deliveries.

Empire Fight Store Ltd cannot be held liable for official strike action by Royal Mail or any other postal service; we will always do our best to get your goods delivered as quickly as possible. It should also be noted that Empire Fight Store Ltd will not be liable in any way for delays encountered in the receiving of goods.

 If you have any questions about delivery, please email our customer services team at info@empirefightstore.com or telephone on 01709 247020, any time between 9:00am and 5:00pm Mon-Fri.